Updated at 2021-11-24

Managing your account

How to update the email address associated with your account?

To update your current email address, you can go to Settings > Account Settings > Email and then choose a new Email address for your account.

How to change the password?

To update your current account password, you can go to Settings > Account Settings > Password and set a new passsword.

How to change the username?

You can change your account's username from the Edit Profile screen. Open your profile and click on Edit Profile button.

How to get your account verified?

At present, account verification is not open for everyone. We will soon open it for all.

Queries

How many connection requests can I send ?

As of now, there is no limit on the number of connection requests you can send or accept. However, if your connection requests get reported frequently

I don't see any option to send a connection request

If your connection request was reported , then you won't be able to send connection request to that account agan. However, the oother account can send you a request.

I am not being able to login to my account

Please email us at hello@pinchmate.com from your account's registered email id.

My account is suspended

You account could be temporarily suspended if you have violated Pinchmate's rules and policies . Please email us at hello@pinchmate.com from your account's registered email id.